The 2025 Subaru Love Promise Customer and Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Northtown Subaru dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
SPCA SERVING ERIE COUNTY, Northtown Subaru Dog Days of Kenmore
P.S. 74 Buffalo Public Schools Hamlin Park Academy
Subaru Buffalo 4 Mile Chase, Buffalo City Mission
The Leukemia & Lymphoma Society
Love Promise Stories from Northtown Subaru
Subaru and Northtown Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Northtown Subaru Teams Up to Support Local Community - Karen D
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Amherst, this is a harsh reality. Helping others strengthens communities, which is why Northtown Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Northtown Subaru have helped nearly 900,000 children and adults in urgent need. On 02/21/2025, Northtown Subaru donated 120 shoes/socks to Buffalo City Mission. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
NORTHTOWN'S PARTNERSHIP HELPS CREATE A RECORD BREAKING YEAR FOR THE SPCA'S WINE, WAGS & BREWS! - Phillip W
Northtown Subaru helped create an ideal evening for the 20th anniversary of the SPCA Serving Erie County's Wine, Wags & Brews event! There was beautiful weather paired with delectable tastings, meaningful conversations and endless wagging tails. Northtown's sponsorship and on-site participation goes a long way in giving the event guests a wonderful experience and increases the overall success of the event! It was a RECORD-BREAKING year with over 1,000 people in attendance and raising over $83,000 to help further the mission of the SPCA and support the vulnerable animals in our community!
Beautiful Adoptions Galore - Phillip W
Northtown Subaru continues its mission to sprinkle joy by pairing wagging tails with their forever families. Picture this: hopeful adopters walk into the showroom, greeted by a chorus of enthusiastic barks, purrrs, and wiggly butts! It is just beautiful! A massive thank you to Northtown for helping us widen the circle of SPCA adopters and advocates through these heartwarming adoption events. We're incredibly lucky to have such an awesome partnership and the unwavering dedication of the Northtown team!
Why White Whiskers LOVES Subaru!!! - Polla M
White Whiskers Senior Dog Sanctuary of WNY was thrilled to be asked to partner with Subaru of America for this year's Buffalo Auto Show 2025!!! We are a 501c3 all-volunteer, free-roaming (no kennels) sanctuary, and we are so busy saving and adopting out dogs, we don't always have time to network. But thankfully, this year's Auto Show was well attended, and Whiskers had the opportunity to meet lots of new people, find new volunteers, collect many donations and connect with some potential new families for our senior pups. And then, to put the proverbial icing on the cake, up steps Northtown Subaru with a $500 check for us! We could not have been more surprised or more gratified. So many wonderful developments for our beloved senior dog rescue. But just to give you some more information, we purchased an old VFW Post and completely gutted and restored it. Our founder has an apartment in the sanctuary so the dogs are never alone. And, our by line is 'People helping dogs; Dogs helping people.' Because our founder is a counselor and all of us believe dogs are the key to happiness and mental helth, our pups participate in programs at our site for veterans, first responders, developmentally and physically disabled adults and children. We also travel to schools and nursing homes, hold free lectures and classes and even have plans for a bi-weekly pet bereavement group. We can only accomplish all this because people know about and support us. And that is where the Auto Show and Northtown Subaru have come in so wonderfully! We can't thank you enough. You certainly got tails wagging!
Hearts Are Warmed at the Buffalo City Mission - Dorian V
Winter in Buffalo isn’t just cold. It’s brutal. And for families already struggling, something as simple as a warm coat for their child can feel out of reach. But thanks to Northtown Subaru, that changed for so many kids this year. Through their generosity and partnership with Operation Warm, Northtown Subaru didn’t just donate coats. They made sure kids right here in our community had brand-new, high-quality winter coats. If you’ve ever seen a child light up after putting on something new, something that makes them feel special, then you know exactly what this meant to our residents here at the city mission. Northtown Subaru has been an incredible partner to Buffalo City Mission for years, and their support doesn’t stop at donations. Every year, we have the priveledge of partnering with them for numerous events. Thanks to Northtown Subaru, parents had one less worry this winter, and kids walked into school feeling warm, confident, and cared for. That’s what real impact looks like. And that’s why we’re beyond grateful for their support. From all of us at Buffalo City Mission, thank you for showing up, for giving back, and for showing what it means to be a good neighbor. You make a real difference in the lives of the men, women and children we serve, and our City of Good Neighbors is better because of you.
Beautiful Adoptions Aplenty - Phillip W
Northtown continues to help facilitate the beautiful moments of furry companions joining their new families. It is such a sight to see the wagging tails awaiting the hopeful adopters when they walk into the showroom. Thank you so much to Northtown for expanding our reach of new adopters and advocates for the SPCA through these adoption events! We are very lucky for this partnership and dedication by the staff at Northtown!
Revving Up Hundreds of Walkers Both Human and Furry! - Phillip W
Northtown Subaru has once again joined hundreds of walk participants and their dogs at our annual Paws in the Park fundraising event. We love seeing their employees walking alongside the participants on the route or cheering them on as they pass by! Our participants work hard all year long to collect funds to be used towards the critical care and support the abused, neglected, injured, and abandoned animals desperately need from the SPCA when there is no where else to turn. Northtown's support as a reliable and trustworthy business in our community helps to cement the importance of participating in an event like this. Northtown truly leads by example! Thank you for joining the SPCA Serving Erie County as a community partner and continuing to work along us in making huge strides in animal welfare in our community! The animals are very lucky for you love and dedication!
Revving Up Hundreds of Walkers Both Human and Furry! - Phillip W
Northtown Subaru has once again joined hundreds of walk participants and their dogs at our annual Paws in the Park fundraising event. We love seeing their employees walking alongside the participants on the route or cheering them on as they pass by! Our participants work hard all year long to collect funds to be used towards the critical care and support the abused, neglected, injured, and abandoned animals desperately need from the SPCA when there is no where else to turn. Northtown's support as a reliable and trustworthy business in our community helps to cement the importance of participating in an event like this. Northtown truly leads by example! Thank you for joining the SPCA Serving Erie County as a community partner and continuing to work along us in making huge strides in animal welfare in our community! The animals are very lucky for you love and dedication!
Hamlin Park Feels the Love! - James B
The students and staff at Hamlin Park Buffalo Public Scool #74 want to both thank and recognize the teams at Northtown Subaru, the Subaru Loves Learning Program, and AdoptAClassroom.org for supporting our school community. Your kindness and generosity have unequivocally allowed for the removal of financial barriers and in turn allowed for our classrooms to be infused with learning resources, supports, and opportunities that would not have been possible. Your donation supported 6 different classrooms in our school, helping to fund items to meet sensory needs, cultivate creativity, and create a more engaging learning environment. Thank you again for this partnership and all it has done to benefit our children! We want to specifically appreciate NorthTown Subaru for supporting our students on the Eastside of Buffalo, your love does not go unnoticed.
Northtown Subaru steps up to support cancer patients - Angelina S
For several years, Northtown Subaru has partnered with The Leukemia and Lymphoma Society (LLS) and Roswell Park Comprehensive Cancer Center thru Subaru Loves to Care initiative. The partnership has involved delivery of blankets and messages of HOPE to cancer patients. This summer, Subaru personally delivered these items for patients in treatment. We are forever grateful for this partnership.
