The 2025 Subaru Love Promise Customer and Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise?
The Subaru Love Promise® is our vision to show love and respect to all people at every interaction with Subaru. Subaru and our retailers believe every day gives us an opportunity to positively impact the world around us – by how we support each other, our customers, and our community. Together, we are committed to making the world a better place. \n\n The Love Promise is what makes Subaru More Than a Car Company® and a Subaru retailer More Than a Car Dealer®. It sets a standard that we are committed to living every day. \n\n What is the Subaru Love Promise Community Commitment? \n\n At Subaru, we believe in being a positive force in our community, not just with donations, but with actions that set an example for others to follow. We aim to make the world a better place through several key initiatives that help support and protect people, pets, and our planet:
How is Northtown Subaru dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
SPCA SERVING ERIE COUNTY, Northtown Subaru Dog Days of Kenmore
P.S. 74 Buffalo Public Schools Hamlin Park Academy
Subaru Buffalo 4 Mile Chase, Buffalo City Mission
The Leukemia & Lymphoma Society
Love Promise Stories from Northtown Subaru
Subaru and Northtown Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Northtown Subaru and White Whiskers Senior Dog Sanctuary - Polla M
Once again we are so grateful to Northtown Subaru for believing in us and sponsoring our Paw to Paw; Romance for Rover 2026 calendar!! You invited us to do our photo shoot right in your showroom, and the pictue came out so wonderfully. Our pro photog, Tracy Dorr, who donated her time, could not have done a better job. And, despite the quirkiness of the theme for the entire calendar - dogs finding love online and going on blind dates - Northtown Subaru went with it and allowed us to flex our creative muscle!! The calendar has already sold over 800 copies, but we still have more available. If anyone is interested, please text 716-713-1093 or email whitewhiskerssds@gmail.com We hope you love this as much as we do. And, once again, THANK YOU to Northtown Subaru! You continue to come through for us!!
Woof, Woof Hooray for Northtown Subaru! - Phillip W
Animals come from all walks of life, prior to arriving at the SPCA Serving Erie County. This means some have an easier time of finding a new home while others need exposure outside of the shelter to do so. When Northtown hosts adoption events like this one for us, we are able to find homes much quicker for the animals in our care. And for those who may not get adopted during the event, they still earn valuable socialization skills and time outside of their shelter adoption space. Thank you for helping us get some lucky canines and felines adopted to your clients this past weekend! Your efforts do wonders for the animals searching for second chances in our community!
THE RUN KNOWN BY ONE WORD - "SUBARU" - Pamela B
Decades of support from Subaru has branded this run to be known as "Subaru". ECMC Foundation has partnered with the Northtown Subaru dealership to present the Subaru 4-Mile Chase in the Elmwood Village every July. The run raises vital funds for ECMC...the region's ONLY Level 1 Trauma Center. In 2025, nearly 1,000 runners participated. The ECMC Foundation shares so much love with Northtown Subaru for helping us make this road race the best around!
NORTHTOWN SUBARU TAKING VITAL STEPS TO RESCUE ANIMALS IN OUR COMMUNITY! - Phillip W
The SPCA Serving Erie County is elated to have partnered with Northtown Subaru again for this year's Paws in the Park. Their animal loving team is always ready to support our mission. We are very lucky to have your dedication and being such wonderful advocates! By walking with us and earning crucial dollars to help us attain our event goals was truly remarkable! We love having your team onsite too that helps heighten our participant experience! Thank you for helping to make this year's event a huge success!
Northtown Subaru Teams Up to Support Local Community - Karen D
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Amherst, this is a harsh reality. Helping others strengthens communities, which is why Northtown Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Northtown Subaru have helped nearly 900,000 children and adults in urgent need. On 02/21/2025, Northtown Subaru donated 120 shoes/socks to Buffalo City Mission. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
NORTHTOWN'S PARTNERSHIP HELPS CREATE A RECORD BREAKING YEAR FOR THE SPCA'S WINE, WAGS & BREWS! - Phillip W
Northtown Subaru helped create an ideal evening for the 20th anniversary of the SPCA Serving Erie County's Wine, Wags & Brews event! There was beautiful weather paired with delectable tastings, meaningful conversations and endless wagging tails. Northtown's sponsorship and on-site participation goes a long way in giving the event guests a wonderful experience and increases the overall success of the event! It was a RECORD-BREAKING year with over 1,000 people in attendance and raising over $83,000 to help further the mission of the SPCA and support the vulnerable animals in our community!
Beautiful Adoptions Galore - Phillip W
Northtown Subaru continues its mission to sprinkle joy by pairing wagging tails with their forever families. Picture this: hopeful adopters walk into the showroom, greeted by a chorus of enthusiastic barks, purrrs, and wiggly butts! It is just beautiful! A massive thank you to Northtown for helping us widen the circle of SPCA adopters and advocates through these heartwarming adoption events. We're incredibly lucky to have such an awesome partnership and the unwavering dedication of the Northtown team!
Why White Whiskers LOVES Subaru!!! - Polla M
White Whiskers Senior Dog Sanctuary of WNY was thrilled to be asked to partner with Subaru of America for this year's Buffalo Auto Show 2025!!! We are a 501c3 all-volunteer, free-roaming (no kennels) sanctuary, and we are so busy saving and adopting out dogs, we don't always have time to network. But thankfully, this year's Auto Show was well attended, and Whiskers had the opportunity to meet lots of new people, find new volunteers, collect many donations and connect with some potential new families for our senior pups. And then, to put the proverbial icing on the cake, up steps Northtown Subaru with a $500 check for us! We could not have been more surprised or more gratified. So many wonderful developments for our beloved senior dog rescue. But just to give you some more information, we purchased an old VFW Post and completely gutted and restored it. Our founder has an apartment in the sanctuary so the dogs are never alone. And, our by line is 'People helping dogs; Dogs helping people.' Because our founder is a counselor and all of us believe dogs are the key to happiness and mental helth, our pups participate in programs at our site for veterans, first responders, developmentally and physically disabled adults and children. We also travel to schools and nursing homes, hold free lectures and classes and even have plans for a bi-weekly pet bereavement group. We can only accomplish all this because people know about and support us. And that is where the Auto Show and Northtown Subaru have come in so wonderfully! We can't thank you enough. You certainly got tails wagging!
Hearts Are Warmed at the Buffalo City Mission - Dorian V
Winter in Buffalo isn’t just cold. It’s brutal. And for families already struggling, something as simple as a warm coat for their child can feel out of reach. But thanks to Northtown Subaru, that changed for so many kids this year. Through their generosity and partnership with Operation Warm, Northtown Subaru didn’t just donate coats. They made sure kids right here in our community had brand-new, high-quality winter coats. If you’ve ever seen a child light up after putting on something new, something that makes them feel special, then you know exactly what this meant to our residents here at the city mission. Northtown Subaru has been an incredible partner to Buffalo City Mission for years, and their support doesn’t stop at donations. Every year, we have the priveledge of partnering with them for numerous events. Thanks to Northtown Subaru, parents had one less worry this winter, and kids walked into school feeling warm, confident, and cared for. That’s what real impact looks like. And that’s why we’re beyond grateful for their support. From all of us at Buffalo City Mission, thank you for showing up, for giving back, and for showing what it means to be a good neighbor. You make a real difference in the lives of the men, women and children we serve, and our City of Good Neighbors is better because of you.
Beautiful Adoptions Aplenty - Phillip W
Northtown continues to help facilitate the beautiful moments of furry companions joining their new families. It is such a sight to see the wagging tails awaiting the hopeful adopters when they walk into the showroom. Thank you so much to Northtown for expanding our reach of new adopters and advocates for the SPCA through these adoption events! We are very lucky for this partnership and dedication by the staff at Northtown!
Northtown Automotive is proud to support many organizations that make Western New York a special place to call home!
A Purr-fect Fit
American Heart Association
Amherst Police Foundation
Buffalo Niagara Business
Ethics Association
Ethics Association
Buffalo Jewish Federation
Camp Good Days and
Special Times
Special Times
Cystic Fibrosis Foundation
Dana Farber Hospital
Jimmy Fund Walk
Jimmy Fund Walk
Erie County SPCA
Holiday Valley Ski Patrol
Homeless Alliance of WNY
Hope Chest
Kevin Guest House
Kids Escaping Drugs, etc.
Leukemia Lymphoma Society
Make a Wish
Mercy Flight
Niagara Falls Education Foundation
Niagara Regional Theatre Guild
Oishei Children's Hospital
Ronald McDonald House Charities
of WNY
of WNY
Roswell Park Cancer Institute
SABAH
St. Gregory the Great
The Salvation Army
Town of Tonawanda Police Club
A Purr-fect Fit
American Heart Association
Amherst Police Foundation
Buffalo Niagara Business
Ethics Association
Ethics Association
Buffalo Jewish Federation
Camp Good Days and
Special Times
Special Times
Cystic Fibrosis Foundation
Dana Farber Hospital
Jimmy Fund Walk
Jimmy Fund Walk
Erie County SPCA
Holiday Valley Ski Patrol
Homeless Alliance of WNY
Hope Chest
Kevin Guest House
Kids Escaping Drugs, etc.
Leukemia Lymphoma Society
Make a Wish
Mercy Flight
Niagara Falls Education Foundation
Niagara Regional Theatre Guild
Oishei Children's Hospital
Ronald McDonald House Charities
of WNY
of WNY
Roswell Park Cancer Institute
SABAH
St. Gregory the Great
The Salvation Army
Town of Tonawanda Police Club
